Frequently Asked Questions

Below you'll find the answers to common questions. If you have a question we haven't answered here, please contact us.

Dividends

• Why haven’t I received a dividend statement?
  • You will only receive a statement if TOWER pays a dividend. These statements are issued at the time each payment is made. 

Share Trading

• How do I buy or sell TOWER shares?
  • You need to contact a sharebroker. A list of New Zealand sharebrokers is on the NZX website. For details of Australian sharebrokers, visit the ASX website.
• What is the stock exchange code for TOWER shares?
  • On both the New Zealand and Australian stock exchanges it is TWR.
• How can I check my Personal Holdings
  • You can access details of your shareholding on Computershare's website. The company code is TWR. You'll need your shareholder number and FIN (New Zealand shareholders).
  • Australian shareholders, please enter 9999 for the FIN.
  • If you do not have your shareholder number or FIN, please contact Computershare on +64 9 488 8777 or email enquiry@computershare.co.nz

Shareholder Account Administration

• How do I change my address details with TOWER’s share registry?
  • Write to Computershare with your full name, shareholder number, old address and new address. Please ensure this is signed by the shareholder/s, and post or fax to:

Computershare Investor Services
Private Bag 92119
Auckland Mail Centre
Auckland 1142 
New Zealand

Fax: +64 9 488 8787

Note: If you have TOWER policies or other products you need to advise the relevant TOWER Group company separately of your new address.

Find information on TOWER's Senior Bonds Offer